Cell therapy treating center management approach

Goal

Our client asked for our support to develop an approach to facilitate cross-functional account diagnosis and action planning tailored to the specifics of a new cell-therapy. The objective of the approach was to identify, understand and mitigate the hurdles to patient access.

Approach

Design of the approach

Build a cell-therapy specific treating center dashboard and cross-functional working sessions aimed at prioritizing and analyzing access hurdles, and identifying and planning mitigating activities

Pilot phase

Test the approach on a representative account with a local team, incorporate user team feedback and finalize approach

International roll-out

Train the local cross-functional teams to complete the center dashboard and run the working sessions.

Structured analysis of the treating centers allowed understanding of the accounts and targeted engagement
Longitudinal assessment of accounts allowed identification of trends and best practices
Working session approach fostered cross-functional work at local level

Cell therapy treating center management approach

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Andrea Sobrio

Founder and Managing Partner

Philippe Coune

Partner

Anna Lenard

Manager

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